Working Front of House
- Grade Level: Senior High (10-12)-Adult
- Subjects: Hospitality
- Produced By: VEA Group Pty Ltd
- Year: 2008
- Country: Australia
- Language: English
- Running Time: 22m
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This program interviews a number of people who work in the hospitality industry dealing with the public: receptionist, porter, duty manager, and restaurant/bar staff. Each section illustrates and describes the skills necessary for each job and the tasks commonly expected to be carried out. As the Public Face of the tourism industry these people have the responsibility of providing the best possible service they can for their paying clients.