Success in Retail

The retail industry is one of the biggest and most exciting industries to work in. There are so many employment opportunities that you're bound to find a path that's perfect for you - whether it's with a dynamic international company or a bustling niche retailer. Whatever your choice, to succeed you need to know how to get ahead developing some very important skills. This inspiring and instructive series examines three key skill areas of the retail industry; Customer Service Excellence, Point of Sale Handling Procedures and OH&S issues specific to the retail industry. Featuring enlightening interviews and clear demonstrations from award-winning retailers and industry experts, this is a fresh and up-to-date series of programs about the systems and practices you need to know to excel in this exciting industry.